Disruption-When you're too late for a connection...
  finding alternative flights and/or rescheduling 
  client meetings.


Suspense-Finding the right luggage landing area 
  and waiting 10 - 20 minutes to retrieve your bags 
  from the unsecured carousel.


Frustration-Taking 15 - 60 minutes to file a 
 lost baggage claim.


Delay-Stand in line 10 - 20 minutes to check 
  out a rental car and then walk to the vehicle.


Discouragement- Spending time to shop for 
 replacement accessories and sundries to carry you 
 through until they find your luggage (if they do!)


Burnout- Staying overnight because you can't 
  meet as long as needed with the client and still catch a 
  fight to go on.

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